If you’re looking to get your DJI drone repaired, there are a few steps you need to consider in order to ensure a successful repair.
Check your warranty status.
DJI drones are covered by some type of warranty, depending on the model and when it was purchased. It’s important to examine your drone’s warranty status before taking any additional steps towards repair, as it may influence how you go about the next steps. To check your warranty status, consult the DJI online product support page or the DJI GO 4 app.
Contact DJI.
If your drone is covered by a warranty, reach out to the DJI support team to submit a repair request. The DJI Support team is available 24/7 and can provide you with the most accurate repair guidance.
Find a local repair center.
If your drone is not covered by a warranty, or if you have a newer model that is not eligible for warranty service, you may be able to find a local repair center near you. On the DJI Service Locator page, you can search for authorized service centers in your area.
Ship your drone for repair.
You can also ship your drone directly to DJI for repair. DJI provides mailing labels for the US and some other countries for this purpose. You can contact their support team for more information.
Expect periodic updates.
DJI Repair staff will keep you regularly updated as they proceed. You can also check the status of your repair online.
I hope these steps help you get your DJI drone repair. For more information, please visit the DJI website or contact the DJI Support team.